One of the toughest lessons to learn in business, and in media relations, is that written communications will never be entirely secure or private. In the corporate world, I had to learn that lesson the hard way — that my e-mails and messages would get forwarded without my knowledge or permission, and that whatever I thought I had said in private could become public at any time. Over the same period, roughly that of my entire adult life, I have also had to learn the hard way that ill-considered eruptions of anger would also become public eventually, and that angry responses to e-mail and to events around me may prove satisfying in the moment but lead to headaches and regrets in the future, and usually in the near future. [...] Read the rest »
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